CUSTOMER FEEDBACK
We are open Monday - Saturday, 8 AM - 6 PM EST      (855) 514 - 4441

CUSTOMER FEEDBACK

Online Survey

An on-going focus of Jack Soban Auto Transport is to connect with and support our customers in new and innovative ways.  We continuously strive to improve.  We regularly solicit feedback from our customers to ensure that we are moving in a right direction.  Our goal is to ensure the transport of your vehicle is always a positive experience.   


By utilizing your feedback, we strive to reach the Best in Class level of exemplary performance and become the Best Auto Transport Company.

What our customers are saying about us

2013-08-21   Kay W. from Newport, RI :

We have been using Jack's service during every snowbird season since 2004. We know that our car is in good hands. Jack is always accommodating and always meets our needs.

Delivery time:5
Customer service:5
Issue Resolution:3
Value for the Price:4
Satisfaction: 5
2013-08-02   John N. from Newport, RI :

A true door to door service. I was able to make special arrangements to have my car delivered right to my door. I live in a residential area when big trucks are not permitted. Jack parked his truck at the nearest Walmart and drove my car to a final destination ensuring timely delivery and a great customer care.

Delivery time:5
Customer service:5
Issue Resolution:4
Value for the Price:3
Satisfaction: 4
2013-07-13   William B. from Boston, MA :

Great service. I have been well informed about car pick up and drop off times throughout the entire process. I would highly recommend to a friend. Job well done.

Delivery time:5
Customer service:5
Issue Resolution:4
Value for the Price:4
Satisfaction: 5

Please take few minutes to complete Online Survey to rate your overall car transportation experience:

 

 

Your name:
Delivery time:
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Customer service:
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Issue Resolution:
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Value for the Price:
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Overall Level of Satisfaction:
1 2 3 4 5 Doesn't Apply
Additional comments: